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E-Process: Moving to a Web-Based Workflow

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An organization can’t offer its customers top-level service if its back office is slow, disorganized and disconnected, using paper forms and email attachments to handle the request process.

  • Paper forms require hand processing that wastes time and staff resources;
  • Paper forms can be easily lost and misrouted causing miscommunication;
  • Confidential forms can be accidentally made public;
  • Paper requests can be held up and miss deadlines because of the need for handwritten signatures.

The solution is an intuitive, Web-based Business Process Management (BPM) application that allows companies to fully automate request and approval workflow.