An organization can’t offer its customers top-level service if its back office is slow, disorganized and disconnected, using paper forms and email attachments to handle the request process.
Paper forms require hand processing that wastes time and staff resources;
Paper forms can be easily lost and misrouted causing miscommunication;
Confidential forms can be accidentally made public;
Paper requests can be held up and miss deadlines because of the need for handwritten signatures.
The solution is an intuitive, Web-based Business Process Management (BPM) application that allows companies to fully automate request and approval workflow.
